Returns & Exchanges
At AD the Tech Store, we want you to be completely satisfied with your purchase. If your new gadget isn't the perfect fit, you can return most electronics in their original condition within 30 days of delivery.
Initiate Your Request
Log into your account dashboard and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
Pack Your Device
Securely place the item in its original packaging including all manuals, cables, and accessories to ensure a full refund.
Ship the Item
Affix the prepaid shipping label provided in your email and drop the package off at any authorized courier location.
Receive Refund
Once our technicians inspect the device for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing